Handling Tricky Calls in Mandarin

After this session, students are able to:

• Learn useful Mandarin vocabulary for phone calls (e.g., 打错、推销、投诉).

• Practice polite expressions for refusing unwanted calls.

• Handle common phone situations, including spam calls, wrong numbers, and complaints.

• Use appropriate tones and expressions for different callers.

• Build confidence in communicating naturally over the phone in Mandarin.